All our physical products are backed with a minimum 14 Days money-back guarantee (based on delivery confirmation date) some vendors may offer a longer return time frame. For certain circumstances or product safety issues, some products are not returnable or/and refundable; the information is listed below. Please refer to each individual product Return Policy located next to each product listing. ➡️Read More⬅️
We are proud to offer most of our products Free Shipping to most of our international customers in currently over 80+ countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. However, there are some locations we are unable to ship to, and as a result, some buyers may be unable to checkout our product. If you happen to be located in one of those countries we will contact you.
infinMart strives to help our loyal customers to save more and to minimize any unnecessary carbon footprint on each product; therefore, we often source the products directly from the manufactures warehouses without the need to ship and hold products on different delivery bases which will result in additional shipping costs and more carbon exhaust. Moreover, we all understand that anticipation is what makes each thing in life more enjoyable and appreciable! Plus don’t forget this anticipating moment can help you save some money and help the environment too! So your time of waiting will truly thank you!
Shipping time will vary by location and varies by the shipping option provided by the vendor. For a more precise time frame please refer to the checkout page or in product description section or warranty policy or ask the vendor. Below is just an estimated time frame:
| Location | *Estimated Shipping Time |
| United States | 1-2 Weeks |
| Canada, Europe, United Kingdom | 1-2 Weeks |
| Australia, New Zealand | 1-2 Weeks |
| Central America & South America | 3-5 Weeks |
| Asia | 1-3 Weeks |
| Africa | 4-8 Weeks |
*This doesn’t include our 1-3 days processing time.
Order Cancellation
All products that require shipment can be canceled before shipment is processed, but we cannot guarantee this. If your order has been paid and you want to cancel an order, please try to contact us as soon as possible best is within 12 hours! Once the shipment has already been processed for packaging and shipping, it cannot be canceled.
Please note that we are only permitted to cancel the entire order for you upon your request if the order has not been processed for shipment and is within 12 hours from when you placed the order. Once the order has been processed or after 12 hours, infinMart will have no control over the order as the order has already been processed by the vendor for shipment. In this case, the best option for you is to directly contact the vendor to see if they can stop the order processing and cancel it for you. ➡️Read More⬅️
Payment Method
We support the payment method with Stripe which is a highly reliable payment company that is a safer and easier way to send and receive money online platform. All transactions are encrypted and secured by the payment providers. Stripe accepts Debit Card and Credit cards (Visa, MasterCard, Discover, and American Express).
The reasons why we pick those payment providers is because of:
- Payment is traceable to prevent any fraudulent transaction, Stripe high level of security measure will be able to flag the transaction for further transaction verification. The verification process of Stripe may need proof of identity documentation.
- Faster confirmation of available funds to be clear making the transaction smoother and faster for the product to get ship out.
- When you use your credit card or debit card through one of the payment providers, nobody will see your credit card or debit card number, which will minimize the risk of unauthorized use.