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We currently operate in over 80+ countries and islands worldwide, dealing directly with local vendors at their bases; however, worldwide shipping will be based on individual vendor options to sell to the location of their preference. Because of this, we have added a shipping tab for each product listing that shows where the product can be shipped. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. However, there are some locations we are unable to ship to, and as a result, some buyers may be unable to check out our product. If you happen to be located in one of those countries we will contact you.
infinMart does not endorse customers and vendors to do business outside or beyond infinMart.com platform or outside infinMart knowledge as this activity is against our policy and customers or vendors may be at risk for scams or fraud. For such business activity, infinMart will not be responsible or liable. infinMart will reserve all rights to terminate both customer and/or vendor accounts for violation of our policy and/or any legal action if necessary.
infinMart strives to help our loyal customers to save more and to minimize any unnecessary carbon footprint on each product; therefore, we often source the products directly from the manufactures warehouses without the need to ship and hold products on different delivery bases which will result in additional shipping costs and more carbon exhaust. Moreover, we all understand that anticipation is what makes each thing in life more enjoyable and appreciable! Plus don’t forget this anticipating moment can help you save some money and help the environment too! So your time of waiting will truly thank you!
infinMart does not endorse customers and vendors to do business outside or beyond infinMart.com platform or outside infinMart knowledge as this activity is against our policy and customers or vendors may be at risk for scams or fraud. For such business activity, infinMart will not be responsible or liable. infinMart will reserve all rights to terminate both customer and/or vendor accounts for violation of our policy and/or any legal action if necessary.
Packages will be dispatched from one of our closest manufacturing warehouses based on location, availability, and shipping schedule. In most cases, your packages will be dispatched from our largest warehouses in China which will be ship out by the carrier that is provided to you to choose at checkout. At checkout certain package delivery options that the carrier may not provide trackable information on the package, but be certain that your package will get shipped out to you. However, the majority of most shipments will be processed in 2-4 business days and upon shipment, an email will be sent to you with the shipment information such as shipping address and tracking information. We recommend buyers double-check the shipping address once received the shipment confirmation email, and if any information is incorrect then the buyer must immediately contact us before the package gets shipped out.
infinMart does not endorse customers and vendors to do business outside or beyond infinMart.com platform or outside infinMart knowledge as this activity is against our policy and customers or vendors may be at risk for scams or fraud. For such business activity, infinMart will not be responsible or liable. infinMart will reserve all rights to terminate both customer and/or vendor accounts for violation of our policy and/or any legal action if necessary.
- For general questions such as product inquiry, cancel an order, shipping status, exchange, product issue, website errors, and policies of terms & conditions or privacy policy. please click here: Contact Us
- For return and refund questions please click here: Refunds & Returns Request
- For data request and account closure or account deletion questions please click here: Deactivate Account & Data Deletion
- For reporting any Prohibited Categories and/or Products please click here: Prohibited Categories and/or Products
infinMart does not endorse customers and vendors to do business outside or beyond infinMart.com platform or outside infinMart knowledge as this activity is against our policy and customers or vendors may be at risk for scams or fraud. For such business activity, infinMart will not be responsible or liable. infinMart will reserve all rights to terminate both customer and/or vendor accounts for violation of our policy and/or any legal action if necessary.
infinMart supports payment methods of debit card or credit card and also cash on delivery for local pickup or local delivery. infinMart highly encourages all buyers to pay with debit or credit card as it is safer and protected by the payment provider Stripe. Paying with cash on delivery, we only suggest if the buyer truly trusts and knows the vendor well with an outstanding business reputation. Other than that payment methods of cards is recommended.
Why paying with card:
Currently we process our support with Stripe payment provider. Stripe is a highly reliable payment company that is a safe and the easiest way to send and receive money online platform. All transactions are encrypted and secured by the payment providers. Stripe accepts Debit Card and Credit cards (Visa, MasterCard, Discover, and American Express).
The reasons why we pick this payment provider is because of:
- Payment is traceable to prevent any fraudulent transaction, Stripe high level of security measure will be able to flag the transaction for further transaction verification. The verification process of Stripe may need proof of identity documentation.
- Faster confirmation of available funds to be clear making the transaction smoother and faster for the product to get shipped out.
- When you use your credit card or debit card through one of the payment providers, nobody will see your credit card or debit card number, which will minimize the risk of unauthorized use.
- Provide a highly competitive rate for our vendors which in turn will benefit our customers to have better deals and savings!
infinMart does not endorse customers and vendors to do business outside or beyond infinMart.com platform or outside infinMart knowledge as this activity is against our policy and customers or vendors may be at risk for scams or fraud. For such business activity, infinMart will not be responsible or liable. infinMart will reserve all rights to terminate both customer and/or vendor accounts for violation of our policy and/or any legal action if necessary.